Impuls Luxent Contact

Welcome to the contact page. This section is for general inquiries, technical support, and administrative requests related to the use of the platform.

Clear and structured communication is an essential part of our operations. All requests are handled carefully within established internal processes to ensure correctness and consistency.

Contact

Official contact details

For efficient processing, please include relevant account information with your request.

Email:

[email protected]

Phone:

+32 2 588 74 19

Business address:
Ltd.
Avenue Louise 231
1050 Brussels
Belgium

Support Process

Every incoming request is registered and assigned to the appropriate department. This may relate to technical questions, operational clarification, or general information.

Support is available for, among other things:

  • Assistance with registration or account access
  • Information about deposit processing
  • Questions about features within the application
  • Technical notifications
  • General feedback

Please note: no personal financial advice is provided via this channel.

When to contact us?

Contacting us is appropriate in situations such as:

  • Login issues
  • Uncertainty about transaction display
  • Clarification on feature usage
  • Reporting technical irregularities

For urgent trade-related actions, we advise consulting the dashboard first.

Response Times

We aim to answer requests during regular Belgian office hours. Most requests receive a response within 24 to 48 business hours.

Complex cases may require additional review to ensure an accurate answer.

Accuracy over Speed

Quality and precision take precedence over automated standard responses. Each request is evaluated individually.

Data Protection and Confidentiality

All communication is treated confidentially. Personal data is used exclusively for processing the respective request and in accordance with applicable regulations.

We advise against sharing login details via unsecured channels.

Secure Communication

For maximum security:

  • Do not share passwords
  • Check the official email address
  • Report suspicious activity immediately

Important Notice

This contact page is intended for operational support. No guarantees regarding returns are provided, and no individual investment advice is given.

All decisions remain the responsibility of the user.

🇬🇧 English ▼
🇳🇱 Dutch 🇫🇷 French 🇩🇪 German

Important Risk Warning

Impuls Luxent Trading in financial instruments carries significant risks. This website is intended for marketing purposes only.

Trading in complex financial instruments, such as CFDs, options, and cryptocurrencies, is speculative and carries a high risk. You may lose your entire investment. Carefully consider whether such products are suitable for your financial situation and risk tolerance, and never invest more than you are willing to lose.

The information on Impuls Luxent is general in nature and should not be construed as financial advice, investment advice, or a recommendation to trade. We do not provide personalized advice. Before making investment decisions, you should seek independent financial advice from a qualified professional.

By proceeding, you acknowledge that your personal data, if provided through this platform, may be shared with third parties offering commercial services. These third parties may not be affiliates of Impuls Luxent and operate under their own privacy policies. Ensure you understand the terms and conditions and privacy policies of such parties before engaging in any interaction.

Read full disclaimer